Last Updated: 28/10/2026
1. Processing Times
Orders are generally processed within 1-3 business days.
During sale periods or holidays, processing times may be longer.
2. Shipping Locations
We currently ship:
- Australia-wide
3. Shipping Costs
Shipping charges are calculated at checkout based on:
- Delivery location
- Parcel size
- Parcel weight
Any free shipping promotions will be displayed on the website.
4. Delivery Timeframes
Estimated delivery times are provided as a guide only.
Australia:
- Standard Shipping: 6-10 business days
- Express Shipping: 1-5 business days
Delivery times may vary depending on carrier performance and remote locations.
5. Tracking
Where available, tracking details will be provided via email after dispatch.
6. Customs and Duties
For international orders, customers are responsible for:
- Customs fees
- Duties
- Taxes imposed by the destination country
Munayki is not responsible for delays caused by customs authorities.
7. Lost Parcels
If your parcel has not arrived within a reasonable timeframe, please contact us.
We will assist in lodging an enquiry with the shipping carrier.
Need help?
Contact us at info@munayki.com.au for questions related to refunds and returns.